Contacts
APW headquarters
Technical cooperation / Service complaint / Tour appointment
VISIT APW
Research Base
No.15-16 East Road, Shenyang, China
Factory
No.25 Keyan South Street, Kaiyuan, China
Marketing: songsiyuan@apw.cn
Online sale&Support team
Tina
Sales Leader
20 years work experience for cutting machine
Tel:+86 138 4023 0937
WhatsApp: +86 131 9009 6325
tina@apw.cn
Wuyao
13 years work experience for waterjet cutting machine
tech-support/installation /operation/maintenance/repair/fault detection
Sofia
12 years work experience for waterjet
sofia@apw.cn
+86 15940590376
Alice
9 years work experience for waterjet
alice@apw.cn
+86 15710525998
Amber/Вика
5 лет работы
amber@apw.cn
+86 13823277945
other support with something else?
Exhibition show 2025
The China Import and Export Fair (Canton fair)- 19.1H34
2025/04/19
2025/10/15
Tender or bid assistance
Tina
Sales Leader
20 years work experience for cutting machine
tina@apw.cn
+86 13190093625
How to pick a good water jet sale?
When choosing to purchase a water jet, the characteristics of the salesperson (sale) are crucial for making a wise decision. An ideal water jet salesperson should possess rich experience, professional capabilities, excellent communication skills, and comprehensive after-sales support.
- Rich Industry Experience: A sales team with many years of industry experience can better understand customer needs. For example, Tina from the APW team has 20 years of experience in cutting machines, Sofia has 12 years of experience in water jets, and Wuyao has been engaged in work related to water jet cutting machines for as long as 13 years. These experienced sales representatives, with their profound industry accumulation, can accurately grasp customer needs and provide practical solutions. Whether facing complex cutting materials or special processing requirements, they can offer professional advice based on their past experience to help customers choose the most suitable water jet model.
- Professional Product Knowledge: A professional salesperson should not only understand the basic information of the product but also have an in-depth grasp of its technical details and application scenarios. For instance, the sales team of APW has an excellent understanding of their own water jet products and can provide detailed introductions of the performance parameters, structural features, and applicable materials of different water jet models. For example, for cutting metal materials with high hardness, they can recommend suitable high-pressure water jet models and explain their advantages; for the jewelry processing scenario with extremely high requirements for cutting precision, they can also accurately match the corresponding high-precision water jet equipment. – **Good Communication Skills**: Effective communication is the key in the sales process. A high-quality salesperson will actively listen to customers’ needs and questions and respond to customer inquiries in a timely and clear manner. APW provides a variety of communication channels, including email, telephone, WhatsApp, etc., to facilitate customers to contact at any time. The members of the sales team can quickly understand customers’ needs through these channels. Whether it is product consultation, technical support, or cooperation negotiation, they can give timely and accurate responses to ensure that customers obtain sufficient information during the purchasing process and eliminate their doubts.
- Comprehensive After-sales Support: Purchasing a water jet is not a one-time deal, and comprehensive after-sales support is equally important. Tina and Wuyao from APW can provide a series of after-sales services such as technical support, installation, operation, maintenance, repair, and fault detection, and they can also assist with bidding. This means that if customers encounter any problems after purchasing the water jet, they can get timely solutions, and the equipment can maintain a good running state, reducing downtime and ensuring production efficiency.